We offer a variety of solutions to meet your support requirements.
Our comprehensive maintenance Contracts allows you to budget your IT Support costs. Knowing all your support needs will be met. To ensure the smooth running of your IT Infrastructure regular site visits are part of the package. This allows us to keep up a good line of communication with the users. To ensure all issues are resolved in a satisfactory and timely manner.
The regular visits also allow most issues to be identified before they become 'show stopper'. Reducing system downtime and lost revenue.
This is a normal Callout Service billed by the hour - No Callout Fee!. This enables you the customer to try our services. Should you wish to continue on this basis that is fine. Should you wish to migrate to a monthly all inclusive maintenance fee that option can also be discussed.
Free no fee first time visit. To introduce our company to yours we are offering the option of a 'no fee' initial visit. To enable us to discuss our services and see what requirements you have. To benefit from this offer please mention the offer when booking your visit.